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First class service
If your property is in need of some essential work, trust in RPM to provide an unbeatable service. All work carried out is finished to an exceptional standard and completed in an appropriate timescales that suits your business.
Our services are available to clients throughout the UK, so say goodbye to persistent problems, faulty electrics, leaking roofs and cosmetic faults from 64 local service depots employing over 1,100 trained technicians. – call RPM
AT RPM we guarantee the results you need. We provide honest, reliable and efficient services with open, honest communication.
In fact, we’re so confident in the ability of our team, that if we don’t fix your maintenance problem for good the first time round, we’ll provide you with our recall service for FREE! Call for more details.
With our commitment to customer services, it’s no surprise that 87% of our work comes from retained clients. What’s more, 97% of those visits are fixed first time, so you can have COMPLETE confidence in what we offer.
We regularly hold service satisfaction reviews with our clients and provide your team with daily updates from our RPM management information systems.
Since we established five years ago, our business has gone from strength to strength to become a trusted maintenance repair provider to retail clients nationwide.
Our success is due to our dedication to upholding our core values and principles of trust, loyalty and respect for our clients and their wishes.
Our commitment to service and devotion to establishing and maintaining strong relationships is as important to us as the day we started.
With RPM, you’ll always come first.
So why choose RPM? Well, there are a number of reasons including:
Free recalls
An award winning in-house help centre, staffed 24 hours a day
Privileged client benefits
64 nationwide service depots
Highest percentage of retained clients in the property maintenance industry
Guaranteed quality workmanship
Essential accreditations
Your own personal key Account Manager
Access to our own unique reporting system to track job progress
What’s more, when you call us you’ll only ever speak with a dedicated RPM team member. We’re here to help you – not to transfer you onto a foreign call centre.
Want to know more? Contact us.
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MD – Jim
“We don’t lose clients because we treat them like friends which means we work hard for them, we pay great attention to detail and we provide quick, responsive and truthful communication.”
Marion
“Over the past 27 years I've been in the industry. RPM have the best team I've worked with.”
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